Speakers / Cláudia Costa
Biscuit People Conference | Cláudia Costa

Cláudia Costa

Duas Rodas
Biography

With a degree in Industrial Chemistry from Faculdade Oswaldo Cruz, in São Paulo, and a master’s in food science from Universidade Federal de Pelotas (UFPel), she also has a postgraduate degree in Business Management from Fundação Getúlio Vargas (FGV), as well as specializations in People Management and Agile Methodologies from USP/ESALQ. She is currently studying for a postgraduate degree in Business Management at Fundação Dom Cabral. With almost 30 years of professional experience, Cláudia has built a solid career in both B2C and B2B businesses. Since 2019, she has worked as Technical Customer Service Manager at

Duas Rodas, a strategic area for the success of the company’s business and that of its customers, responsible for offering specialized technical support, understanding customer needs, and ensuring that all projects aimed at them are executed with quality and excellence.

The department under her leadership is also responsible for project management and application teams, technical support, sensory sciences and technical documentation, and resource allocation for the product development sector, always with the aim of delivering innovative and high-quality solutions. Her performance stands out for its strategic and collaborative approach, integrating the best market practices to promote the satisfaction and success of Duas Rodas’ customers.

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